XO Platform - Intelwork AI

Intelwork AI Unveils Generative AI, Large Language Models in XO Platform V10.0 Release

Extends platform with open architecture, continuous learning, automated training and testing to boost efficiency.

for all your enterprise-class experience optimization needs

Intelwork AI Experience Optimization (XO) Platform is secure, scalable, and optimizes customer and employee experiences via voice and digital channels. Build intelligent virtual assistants (IVAs) to achieve greater customer satisfaction and increase employee efficiency.

Automate front-office and back-office interactions

Intelwork AI XO Platform has capabilities to manage the entire IVA lifecycle. Design, build, train, test, deploy and manage IVAs without writing a single line of code.

Trusted by the world's most iconic brands

250+ HAPPY CLIENTS WORLDWIDE

Fortune 2000 companies

350+

Top 4 banks Top 3 healthcare
Enterprise consumers

150M+

interacting with Intelwork AI technology
Employees use Intelwork AI IVAs

1M+

to automate 1b plus interactions across 35 channels
Automate Rates

15-75%

based on use case
In cost reduction

$1B+

delivered to consumer operations since 2015

End-to-end Automation Infinite Use Cases. Incredible Cost Savings.

Virtual Assistants

automate customer and employee interactions

Optimize customer and employee experiences with AI-first virtual assistants.

Process Assistants

automate enterprise processes conversationally

Develop multi-user, multi-step workflows to automate complex enterprise business processes.

The Tech StackIntelwork AI Experience Optimization Platform Architecture A Robust, Flexible and End-to-End Optimization Platform

Better Together: The Future of Intelligent Automation, Today

In this webinar, you will learn:

What is hype and what is realistic when it comes to LLMs and their potential
How a blended approach, with LLMs and CAI, accelerates time-to-market and time-to-value
How Intelwork AI leverages LLMs in the XO Platform to deliver enterprise value

Large Language Models and Generative AI Speedy Time-to-Market with advanced technologies

Develop sophisticated virtual assistants that generate natural responses with little to no training required. Intelwork AI XO Platform Zero-shot, Few-shot, and Knowledge AI technologies powered by language models and generative AI make it simple to launch virtual assistants.

Continuous Improvement Stay Ahead of Customer Expectations with ongoing monitoring and updating

The Intelwork AI XO Platform encourages continuous improvement by offering new features, capabilities, and performance upgrades. Continuously optimize the virtual assistant's performance to ensure the delivery of exceptional customer experience.

Open Architecture Enhances Customization and Integration with enterprise systems and tools

The open architecture of the Intelwork AI XO Platform offers versatility in constructing virtual assistants through its ability to connect with external data sources and APIs. The prebuilt integration workflows are useful in expanding the capabilities of virtual assistants.

XO PLATFORM Upgrade CX and EX with Conversational AI